Hoehn Honda

I have been coming to Hoehn Honda for over 12 years because of their consistent good service. In fact, the reason I first bought a Honda was because of business dealings I had with their service department. I was so impressed it made me want to buy a Honda so they could service it. I bought a used 95 Civic which they handled the service as if it were a brand new vehicle. We purchased a 2003 Honda Odyssey in May 2003 from Hoehn as they were the best in price and handling of other dealers. We have had our Odyssey maintenance service done regularly at Hoehn Honda ever since. We have recommended many people to buy a Honda and have it serviced at Honda because of what we have experienced.

When my previous service advisor left, I was worried that my experience may not be the same. I was so relieved and extremely happy to find that Jesse Alonso carries on with the impeccable service qualities we have come to depend on. I noticed every detail that I believe makes a good service advisor: listening to what customer vehicle concerns are and writing them down promptly, giving estimate of service cost without trying to "up-sell", being reliable about calling when promised and doing their best to deliver vehicle in time frame projected. Jesse is outstanding in all these areas. He is professional, polite, and reliable and available even though the service drive with many customers can be quite daunting. I always ask for him because it gives me peace when I turn over my vehicle to him to handle my service concerns.

I hope that he will be recognized as a part of what makes people choose Hoehn Honda over many other dealers and keeps us coming back rather than go elsewhere.